.luana-chatbot{
  position:fixed;
  right:16px;
  bottom:16px;
  z-index:1080;
  font-family:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;
  color:#163f46;
  --lc-accent:#23606C;
  --lc-accent-dark:#174953;
  --lc-border:rgba(35,96,108,.14);
}
.luana-chatbot *{box-sizing:border-box}
.luana-chatbot-launcher{
  width:68px;height:68px;border:0;border-radius:999px;background:#fff;padding:4px;
  box-shadow:0 14px 34px rgba(14,46,52,.24);cursor:pointer;position:relative;display:flex;align-items:center;justify-content:center;
  transition:transform .18s ease,box-shadow .18s ease
}
.luana-chatbot-launcher:hover{transform:translateY(-2px);box-shadow:0 18px 40px rgba(14,46,52,.30)}
.luana-chatbot-launcher img{width:100%;height:100%;object-fit:cover;border-radius:999px;border:3px solid var(--lc-accent);background:#fff}
.luana-chatbot-launcher::after{content:"";position:absolute;right:6px;bottom:6px;width:14px;height:14px;border-radius:50%;background:#20c477;border:3px solid #fff}
.luana-chatbot-panel{
  position:absolute;right:0;bottom:82px;width:min(356px,calc(100vw - 22px));height:min(560px,calc(100vh - 110px));
  background:#fff;border:1px solid var(--lc-border);border-radius:22px;box-shadow:0 22px 66px rgba(15,23,42,.24);
  display:none;overflow:hidden;transform-origin:bottom right
}
.luana-chatbot.open .luana-chatbot-panel{display:flex;flex-direction:column;animation:luanaChatIn .18s ease-out}
@keyframes luanaChatIn{from{opacity:0;transform:translateY(8px) scale(.985)}to{opacity:1;transform:none}}
.luana-chatbot-header{
  padding:11px 13px;background:linear-gradient(135deg,var(--lc-accent),var(--lc-accent-dark));color:#fff;display:flex;gap:10px;align-items:center
}
.luana-chatbot-header img{width:42px;height:42px;border-radius:999px;object-fit:cover;border:2px solid rgba(255,255,255,.92);background:#fff;flex:0 0 auto}
.luana-chatbot-title{font-weight:800;line-height:1.1;font-size:1rem}
.luana-chatbot-subtitle{font-size:.76rem;opacity:.86;margin-top:2px}
.luana-chatbot-close{margin-left:auto;background:rgba(255,255,255,.12);border:1px solid rgba(255,255,255,.22);color:#fff;border-radius:11px;width:34px;height:34px;font-size:20px;line-height:1;cursor:pointer;flex:0 0 auto}
.luana-chatbot-body{padding:10px;overflow:auto;flex:1;background:linear-gradient(180deg,#fffaf7,#ffffff)}
.luana-chatbot-message{display:flex;margin:0 0 9px}
.luana-chatbot-message.bot{justify-content:flex-start}
.luana-chatbot-message.user{justify-content:flex-end}
.luana-chatbot-bubble{
  max-width:86%;padding:9px 11px;border-radius:16px;font-size:.86rem;line-height:1.3;box-shadow:0 8px 18px rgba(15,23,42,.05);white-space:pre-wrap
}
.luana-chatbot-message.bot .luana-chatbot-bubble{background:#fff;border:1px solid var(--lc-border);color:#1e4e57;border-bottom-left-radius:7px}
.luana-chatbot-message.user .luana-chatbot-bubble{background:var(--lc-accent);color:#fff;border-bottom-right-radius:7px}
.luana-chatbot-products{display:grid;gap:8px;margin:6px 0 10px}
.luana-chatbot-product{
  display:grid;grid-template-columns:56px 1fr;gap:8px;padding:8px;border:1px solid var(--lc-border);border-radius:16px;background:#fff;box-shadow:0 8px 18px rgba(15,23,42,.04)
}
.luana-chatbot-product img{width:56px;height:56px;object-fit:cover;border-radius:12px;background:#f7f2ec}
.luana-chatbot-product-code{font-size:.68rem;font-weight:800;color:var(--lc-accent);letter-spacing:.03em}
.luana-chatbot-product-title{font-weight:750;line-height:1.16;margin:1px 0;color:#123e46;font-size:.84rem}
.luana-chatbot-product-meta{font-size:.72rem;color:#667085}
.luana-chatbot-product-price{font-weight:800;color:var(--lc-accent);margin-top:2px;font-size:.81rem}
.luana-chatbot-product-stock{font-size:.71rem;color:#2f6f3f;margin-top:2px}
.luana-chatbot-product-actions{display:flex;gap:5px;margin-top:7px;flex-wrap:wrap}
.luana-chatbot-mini-btn{display:inline-flex;align-items:center;justify-content:center;text-decoration:none;border-radius:999px;padding:5px 9px;font-weight:750;font-size:.72rem;border:1px solid var(--lc-accent);color:var(--lc-accent);background:#fff}
.luana-chatbot-mini-btn.primary{background:var(--lc-accent);color:#fff}
.luana-chatbot-chips{display:flex;gap:6px;flex-wrap:wrap;margin:7px 0 9px}
.luana-chatbot-chip{border:1px solid rgba(35,96,108,.22);background:#fff;color:var(--lc-accent);border-radius:999px;padding:6px 9px;font-size:.75rem;font-weight:750;cursor:pointer;line-height:1.15}
.luana-chatbot-lead{border-top:1px solid var(--lc-border);background:#fff;padding:9px 10px;display:grid;gap:7px}
.luana-chatbot-lead-title{font-size:.73rem;font-weight:800;color:var(--lc-accent);line-height:1.2}
.luana-chatbot-lead-grid{display:grid;grid-template-columns:1fr 1fr;gap:6px}
.luana-chatbot-lead input{border:1px solid #d9e2e5;border-radius:11px;padding:8px 9px;font-size:.78rem;outline:none;min-width:0}
.luana-chatbot-lead input:focus,.luana-chatbot-input:focus{border-color:var(--lc-accent);box-shadow:0 0 0 3px rgba(35,96,108,.09)}
.luana-chatbot-lead .full{grid-column:1 / -1}
.luana-chatbot-wa{display:block;text-align:center;margin-top:2px;color:var(--lc-accent);text-decoration:none;font-weight:800;font-size:.78rem;line-height:1.2}
.luana-chatbot-form{border-top:1px solid var(--lc-border);padding:9px;background:#fff;display:flex;gap:7px}
.luana-chatbot-input{flex:1;border:1px solid #d9e2e5;border-radius:14px;padding:10px 11px;outline:none;font-size:.83rem;min-width:0}
.luana-chatbot-send{border:0;border-radius:14px;background:var(--lc-accent);color:#fff;font-weight:800;padding:0 14px;cursor:pointer;font-size:.83rem;flex:0 0 auto}
.luana-chatbot-send:disabled{opacity:.6;cursor:wait}
.luana-chatbot-typing{display:inline-flex;gap:3px;align-items:center}
.luana-chatbot-typing span{width:5px;height:5px;border-radius:50%;background:#8fa8ad;animation:luanaDot 1s infinite}
.luana-chatbot-typing span:nth-child(2){animation-delay:.15s}
.luana-chatbot-typing span:nth-child(3){animation-delay:.3s}
@keyframes luanaDot{0%,80%,100%{opacity:.35;transform:translateY(0)}40%{opacity:1;transform:translateY(-3px)}}

@media (max-width: 767.98px){
  .luana-chatbot{right:12px;bottom:12px}
  .luana-chatbot-launcher{width:60px;height:60px}
  .luana-chatbot-panel{width:min(330px,calc(100vw - 18px));height:min(500px,calc(100vh - 98px));bottom:74px;border-radius:20px}
  .luana-chatbot-header{padding:10px 11px}
  .luana-chatbot-header img{width:38px;height:38px}
  .luana-chatbot-title{font-size:.94rem}
  .luana-chatbot-subtitle{font-size:.71rem}
  .luana-chatbot-body{padding:8px}
  .luana-chatbot-bubble{font-size:.81rem;padding:8px 10px;max-width:89%}
  .luana-chatbot-product{grid-template-columns:52px 1fr;padding:7px}
  .luana-chatbot-product img{width:52px;height:52px}
  .luana-chatbot-product-title{font-size:.8rem}
  .luana-chatbot-chip{font-size:.71rem;padding:6px 8px}
  .luana-chatbot-lead-grid{grid-template-columns:1fr}
  .luana-chatbot-lead-title,.luana-chatbot-wa,.luana-chatbot-lead input,.luana-chatbot-input,.luana-chatbot-send{font-size:.76rem}
}

@media (max-width: 480px){
  .luana-chatbot{right:8px;left:8px;bottom:8px}
  .luana-chatbot-launcher{margin-left:auto;width:58px;height:58px}
  .luana-chatbot-panel{position:fixed;left:8px;right:8px;bottom:72px;width:auto;height:min(78vh,470px);border-radius:18px}
  .luana-chatbot-subtitle{display:none}
  .luana-chatbot-close{width:30px;height:30px;font-size:18px}
  .luana-chatbot-message{margin-bottom:8px}
  .luana-chatbot-product-code{font-size:.64rem}
  .luana-chatbot-product-meta,.luana-chatbot-product-stock,.luana-chatbot-mini-btn,.luana-chatbot-chip{font-size:.69rem}
}

/* F57: modo compacto móvil del chatbot. No cambia la lógica del asistente; solo mejora espacio visible en pantallas pequeñas. */
.luana-chatbot-lead-content{display:grid;gap:7px}
.luana-chatbot-lead-toggle{display:none}
.luana-chatbot-body{min-height:0;-webkit-overflow-scrolling:touch}

@media (max-width: 767.98px){
  .luana-chatbot-panel{height:min(560px,calc(100dvh - 88px));max-height:none}
  .luana-chatbot-header{gap:8px}
  .luana-chatbot-lead{padding:6px 8px;gap:5px}
  .luana-chatbot-lead-toggle{
    width:100%;border:1px solid rgba(35,96,108,.18);background:#fff;color:var(--lc-accent);border-radius:999px;
    padding:6px 9px;display:flex;align-items:center;justify-content:space-between;gap:8px;cursor:pointer;font-weight:800;line-height:1.1
  }
  .luana-chatbot-lead-toggle small{font-size:.68rem;font-weight:650;color:#667085;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
  .luana-chatbot-lead-content{display:none;gap:5px}
  .luana-chatbot-lead.is-open .luana-chatbot-lead-content{display:grid}
  .luana-chatbot-lead-title{font-size:.69rem}
  .luana-chatbot-lead input{padding:7px 8px;border-radius:10px}
  .luana-chatbot-wa{font-size:.72rem;margin-top:0}
  .luana-chatbot-form{padding:7px;gap:6px}
  .luana-chatbot-input{padding:8px 9px;border-radius:12px}
  .luana-chatbot-send{border-radius:12px;padding:0 11px;min-height:34px}
  .luana-chatbot-products{gap:6px;margin:5px 0 8px}
  .luana-chatbot-product{gap:7px;border-radius:13px;box-shadow:0 5px 12px rgba(15,23,42,.035)}
  .luana-chatbot-product-actions{gap:4px;margin-top:5px}
  .luana-chatbot-mini-btn{padding:4px 7px}
  .luana-chatbot-chips{gap:5px;margin:5px 0 7px}
}

@media (max-width: 480px){
  .luana-chatbot{right:6px;left:6px;bottom:6px;font-size:11px}
  .luana-chatbot-launcher{width:50px;height:50px;padding:3px}
  .luana-chatbot-launcher img{border-width:2px}
  .luana-chatbot-launcher::after{right:4px;bottom:4px;width:11px;height:11px;border-width:2px}
  .luana-chatbot-panel{left:6px;right:6px;bottom:60px;height:calc(100dvh - 70px);border-radius:15px}
  .luana-chatbot-header{padding:7px 8px;gap:7px}
  .luana-chatbot-header img{width:28px;height:28px;border-width:1px}
  .luana-chatbot-title{font-size:.78rem;line-height:1}
  .luana-chatbot-close{width:26px;height:26px;border-radius:9px;font-size:17px}
  .luana-chatbot-body{padding:6px}
  .luana-chatbot-message{margin-bottom:6px}
  .luana-chatbot-bubble{font-size:.72rem;line-height:1.22;padding:6px 8px;border-radius:12px;max-width:92%}
  .luana-chatbot-products{gap:5px;margin:4px 0 6px}
  .luana-chatbot-product{grid-template-columns:42px 1fr;gap:6px;padding:6px;border-radius:12px}
  .luana-chatbot-product img{width:42px;height:42px;border-radius:9px}
  .luana-chatbot-product-code{font-size:.56rem;letter-spacing:.02em}
  .luana-chatbot-product-title{font-size:.68rem;line-height:1.12;margin:0;color:#123e46}
  .luana-chatbot-product-meta,.luana-chatbot-product-stock{font-size:.58rem;line-height:1.15;margin-top:1px}
  .luana-chatbot-product-price{font-size:.64rem;margin-top:1px}
  .luana-chatbot-mini-btn{font-size:.58rem;padding:3px 6px;line-height:1.05}
  .luana-chatbot-chip{font-size:.62rem;padding:4px 7px;line-height:1.05}
  .luana-chatbot-lead{padding:5px 6px}
  .luana-chatbot-lead-toggle{font-size:.66rem;padding:5px 7px}
  .luana-chatbot-lead-toggle small{font-size:.55rem;max-width:58%}
  .luana-chatbot-lead-grid{gap:4px}
  .luana-chatbot-lead-title{font-size:.62rem;line-height:1.1}
  .luana-chatbot-lead input{font-size:.66rem;padding:6px 7px;border-radius:9px}
  .luana-chatbot-wa{font-size:.64rem}
  .luana-chatbot-form{padding:6px;gap:5px}
  .luana-chatbot-input{font-size:.68rem;padding:7px 8px;border-radius:11px;min-height:32px}
  .luana-chatbot-send{font-size:.68rem;padding:0 9px;min-height:32px;border-radius:11px}
}

@supports not (height: 100dvh){
  @media (max-width: 767.98px){.luana-chatbot-panel{height:min(560px,calc(100vh - 88px))}}
  @media (max-width: 480px){.luana-chatbot-panel{height:calc(100vh - 70px)}}
}


/* F59: icono flotante más visible con nube de invitación automática. */
.luana-chatbot-nudge{
  position:absolute;right:82px;bottom:14px;min-width:172px;max-width:min(250px,calc(100vw - 118px));
  background:#fff;color:var(--lc-accent);border:1px solid rgba(35,96,108,.18);border-radius:19px;
  padding:9px 12px;font-size:.82rem;font-weight:850;line-height:1.16;letter-spacing:-.01em;text-align:center;
  box-shadow:0 15px 36px rgba(14,46,52,.18);opacity:1;transform:translateX(0) scale(1);
  transition:opacity .2s ease,transform .2s ease;pointer-events:none;white-space:normal
}
.luana-chatbot-nudge::before{
  content:"";position:absolute;right:-7px;bottom:17px;width:14px;height:14px;background:#fff;
  border-right:1px solid rgba(35,96,108,.18);border-bottom:1px solid rgba(35,96,108,.18);transform:rotate(-45deg)
}
.luana-chatbot-nudge.is-changing{opacity:.25;transform:translateX(4px) scale(.985)}
.luana-chatbot.open .luana-chatbot-nudge{display:none}
.luana-chatbot-launcher{animation:luanaLauncherPulse 2.8s ease-in-out infinite}
.luana-chatbot.open .luana-chatbot-launcher{animation:none}
@keyframes luanaLauncherPulse{
  0%,100%{transform:translateY(0) scale(1)}
  50%{transform:translateY(-2px) scale(1.035)}
}

@media (min-width: 768px){
  .luana-chatbot-launcher{width:74px;height:74px}
  .luana-chatbot-panel{bottom:90px}
}

@media (max-width: 767.98px){
  .luana-chatbot-launcher{width:66px;height:66px}
  .luana-chatbot-panel{bottom:82px}
  .luana-chatbot-nudge{right:78px;bottom:14px;min-width:154px;max-width:calc(100vw - 108px);padding:8px 10px;font-size:.74rem;border-radius:17px}
  .luana-chatbot-nudge::before{bottom:16px}
}

@media (max-width: 480px){
  .luana-chatbot-launcher{width:62px;height:62px;padding:3px}
  .luana-chatbot-panel{bottom:74px;height:calc(100dvh - 84px)}
  .luana-chatbot-nudge{right:70px;bottom:11px;min-width:138px;max-width:calc(100vw - 90px);padding:7px 9px;font-size:.68rem;line-height:1.12;border-radius:16px}
  .luana-chatbot-nudge::before{right:-6px;bottom:15px;width:12px;height:12px}
}

@media (max-width: 350px){
  .luana-chatbot-nudge{min-width:116px;font-size:.62rem;padding:6px 7px}
}

@supports not (height: 100dvh){
  @media (max-width: 480px){.luana-chatbot-panel{height:calc(100vh - 84px)}}
}